What are they saying about you?
January 9, 2013 By Leave a Comment
When you're done speaking with a customer, that's when they start talking about you and they're going to say one of five things about you after that transaction is over. Something great, something good, nothing, something bad or something real bad. And the most interesting part of that formula is: … [Read more...]
Stop Closing Sales and Start Providing Value, or Lose to Price | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer
June 16, 2012 By 36 Comments
Are you trying to figure out some manipulative way of closing the sale or asking for the sale? Or worse, are you wondering when the best time to close is? Hers's another question for you - Is it more powerful for you to ask for the sale or for the customer to ask, "When can we get … [Read more...]
5.5 Elements To Think About When Presenting
February 14, 2012 By Leave a Comment
Your ability to present a compelling, believable, enthusiastic, value-driven message is the difference between yes and no, understanding and confusion, acceptance or rejection, and even approval or denial. In the beginning of a presentation, there are 5.5 elements that determine whether a sale … [Read more...]
What should a business lunch consist of?
July 26, 2011 By 2 Comments
There are 4.5 business lunch categories: 1.Building a relationship and trying to make connections. 2. New prospective customer not looking to buy yet. 3. New prospective buyer getting ready to buy. 4. Existing customer who you are building a relationship with and/or who is ready to buy. 4.5 … [Read more...]
Want To Learn How To Sell To Tough Customers? Join Me For My Next Webinar On May 17
May 12, 2011 By 3 Comments
If you're having a hard time selling to tough customers, I have a solution for you. Take some time out of your day on May 17 and join me for my webinar. Here's what you'll learn: How to transform an angry customer into a loyal client How to use email to resolve customer issues How to connect … [Read more...]
Have You Heard Me Speak? If So, Write a Review For Me!
April 26, 2011 By 3 Comments
Have you heard me speak? If so, I'd like to personally invite you to write a review about me on my new SpeakerWiki profile. Here is what you will see when you visit my new profile: Please consider taking a few minutes to write a review about me. Did I challenge you? What did I say that made you … [Read more...]
