10.5 Ways To Adapt To Change
September 5, 2012 By 5 Comments
Here are 10.5 ways to adapt to change and incorporate it naturally into your life -- and your life's work: 1. Just accept change as part of life - it's inevitable - don't fight it. Give change a chance. 2. Keep change in perspective - it ain't brain cancer - it's not death. It's something new … [Read more...]
20.5 Attitude Gems For You To Read And Study
August 30, 2012 By 3 Comments
Here are 20.5 attitude gems (mental snacks to chew on and digest) I've picked up along the way that I recommend you read, copy, share with others, post on your wall, and study in a way that you can implement then into your "thought and expression" process: 1. Change your input to change your … [Read more...]
23.5 Characteristics of Trusted and Trustworthy People
August 27, 2012 By Leave a Comment
From my personal life experiences, here are 23.5 characteristics that I have discovered in other people that have led me to trust them: 1. To get trust, first give trust. 2. Surprise (genuine) helps leads to trust. 3. Trust grows slowly over time. 4. Giving value first leads to … [Read more...]
“What Should I Say When The Customer Calls And He’s Mad As Hell?”
August 25, 2012 By 4 Comments
Anything except, "I'm sorry!" You can say, "I apologize," but that's not what the customer is looking for. You can begin to tell your story about what happened, but that's not what the customer is looking for. The customer is looking for two things: They want to know that you care about them … [Read more...]
