When someone tells me to “Have a nice day,” I don’t think they mean it. I think they’re just saying it as a kind of mundane, almost impolite, form of politeness. Forced nicety. Said out of habit, not sincerity. To me, it’s not just thoughtless, it’s also meaningless. Heck, half the time … [Read more...]
What are they saying about you?
January 9, 2013 By Leave a Comment
When you're done speaking with a customer, that's when they start talking about you and they're going to say one of five things about you after that transaction is over. Something great, something good, nothing, something bad or something real bad. And the most interesting part of that formula is: … [Read more...]
Upcoming Webinar, PROVE IT: Testimonials that Sell
September 27, 2012 By Leave a Comment
When you say something about yourself, it's bragging. When other people say it about you, it's proof. That is the essence of the testimonial. In this brand new webinar you'll learn: How to create powerful testimonials Why video is the new testimonial format Overcoming your … [Read more...]
20.5 Attitude Gems For You To Read And Study
August 30, 2012 By 3 Comments
Here are 20.5 attitude gems (mental snacks to chew on and digest) I've picked up along the way that I recommend you read, copy, share with others, post on your wall, and study in a way that you can implement then into your "thought and expression" process: 1. Change your input to change your … [Read more...]
10.5 Attitude Buster Remedies
August 7, 2012 By Leave a Comment
Once you discover what your attitude is, or isn't, you'll have a starting point and an understanding of how to move forward. Here is a list of attitude busters, with actions (remedies) you can take to overcome them: 1. Someone has done me wrong. Do your best to make it right, and then forgive … [Read more...]
Goals Revisited. Met and Unmet. Why You Don’t. And What To Do!
July 13, 2012 By Leave a Comment
I am sick of goals and goal experts. You know, the people that spam you around the first of the year proclaiming they are the ones who can "help you" get to the next level. They have the magic "goal achievement formula." All you have to do to achieve your goals is pay the sender of the … [Read more...]
Stop Closing Sales and Start Providing Value, or Lose to Price | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer
June 16, 2012 By 36 Comments
Are you trying to figure out some manipulative way of closing the sale or asking for the sale? Or worse, are you wondering when the best time to close is? Hers's another question for you - Is it more powerful for you to ask for the sale or for the customer to ask, "When can we get … [Read more...]
