Get Ready for the 4th Quarter During the Dog Days of Summer

  The dog days of summer are the perfect time to prepare yourself to finish the year strong. Let Jeffrey tell you how to make customers love you, keep them coming back and tell everyone they know. • Loyalty. What is it? How do you get it? • 12.5 Principles of Customer Service • Forbi … [Read more...]

Are Your Sales Historical or Hysterical?

Summer’s over. Back to school. Boy, there are some memories. High school. College. Subjects you loved, subjects you hated. Teachers you loved, teachers you hated. THE QUESTION IS: What did you learn in school? What lessons are you still using? I have 2.5 major, early and later s … [Read more...]

The Countdown for The Laws Book is HERE | 11 Days and Counting…

Unbreakable Law 12: Serve Memorably CHALLENGE Think about the most memorable service you have ever received. Ever tell anyone about it? Now think about the service you provide to your customers. How many people are talking about you? ANSWER: Not enough. Memorable service cannot be a haphazard … [Read more...]

ANNOUNCING: Jeffrey Gitomer Certified Advisors And you can be one of the first!

For the first time ever... I am licensing all of my intellectual property both online and in the classroom, and offering a training and reseller position called, “Gitomer Certified Advisor”. And you can become one! This is the opportunity of a lifetime. Get the details today! … [Read more...]

Training is Out. Education is In. Are You In or Out?

There are no two companies that train alike. Some go all out. Some do little or none. From my personal observation over the past five years, training (especially sales training) is in decline. Training budgets follow the economy and corporate profits. I wince at the word training, because I have … [Read more...]

Make a Sale on Monday. It Does Wonders for Your Week.

If you're looking for consistency in selling performance, try these steps. You won't believe how lucky you start to get. Monday. How you do on the first day of the week sets the tone for the rest of it. And how you do on Monday is based entirely on how smart you worked last week. If you are … [Read more...]

The Importance of Likability in Leadership | Jeffrey Gitomer

RSS readers click here for video. The Golder Rule of Leadership, and Life. DO THE RIGHT THING ALL OF THE TIME - Jeffrey Gitomer … [Read more...]

The Sale Re-defined

The key to mastering any kind of sales is switching statements about you – how great you are, and what you do – to statements about them. -Gitomer … [Read more...]