If you're looking for consistency in selling performance, try these steps. You won't believe how lucky you start to get. Monday. How you do on the first day of the week sets the tone for the rest of it. And how you do on Monday is based entirely on how smart you worked last week. If you are … [Read more...]
RSS readers click here for video. The Golder Rule of Leadership, and Life. DO THE RIGHT THING ALL OF THE TIME - Jeffrey Gitomer … [Read more...]
The key to mastering any kind of sales is switching statements about you – how great you are, and what you do – to statements about them. -Gitomer … [Read more...]
RSS readers may click here for the video. Here are 12.5 real world connection strategies to eliminate cold calling. These are not “no brainers.” They’re “brainers!” They’re ideas and strategies that require smart, hard-working people to turn the strategies into … [Read more...]
It's NOT the apology that matters... It's the recovery that counts. … [Read more...]
Listen Up! Where is your attention? "Pay attention!" Ever hear those words when you were growing up? Hundreds of times, right? And you probably thought you were being scolded. Actually, when you were told to "pay attention," you were getting one of life's most valuable … [Read more...]
http://www.youtube.com/watch?v=wYw6H5bmuaQ Its not what you say, it's what the customer perceives. … [Read more...]
"You remember your experiences both positively and negatively. The result of those experiences is how and when you spend your money. Jeb Blount's book, People Love You, teaches you how to define those experiences in a way that ensures that your customers will love you, love your company, love your products and services, and love to give you their money. You could not ask for more in a book, but you'll have to own it and read it to discover it."
The Sale Re-defined |
Win Now |
The Little Book of Leadership |
The Social BOOM! |
The Little Red Book of Selling |
The Sales Bible |
Little Teal Book of Trust |
Little Gold Book of YES! Attitude |
Little Platinum Book of Cha-Ching! |
Little Red Book of Sales Answers |
Little Black Book of Connections |
Little Green Book of Getting Your Way |
Customer Satisfaction is Worthless, Customer Loyalty is Priceless |
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