The easiest way to achieve success at anything is: only work on the things that you can affect. If you take responsibility for your success, you have a chance. The opposite of responsibility is: BLAME. If you blame others, the end result is, no change in circumstances. If you take … [Read more...]
Want to Improve Your Training Knowledge and Value? I am excited to be one of the 20+ training professionals who have been invited to present webinars in June and July, as part of Tortal Training’s Breakthrough Ideas in Training Webinars – Look Smart. Get Results. All the presenters are sought-after … [Read more...]
"I need a hug!" said the voice of a sad salesperson at the other end of the phone. "How can I help?" I asked. "I don't wanna whine, but I need some inspiration. You know, some encouragement. Someone to put some wind in my sails (sales)." Feeling down? Having a bad day? Dealing with the blahs? … [Read more...]
http://www.youtube.com/watch?v=wYw6H5bmuaQ Its not what you say, it's what the customer perceives. … [Read more...]
For years I have taught my children and my audiences to say “thank you” rather than “I’m sorry.” It’s a positive and powerful way to present yourself in a tenuous situation or conversation. It’s a positive communication that stops a negative one. And it leads to truth rather than excuse, … [Read more...]
Jeffrey Gitomer Real World Sales Wisdom | Your Consistent Positive Attitude Will Breed Positive Responses and Positive Results.
A positive is contagious, and is vital to networking success. How do you expect to have a positive attitude if you are not doing something positive in the morning every day? … [Read more...]