Here’s what you need to be doing this holiday season. These are my personal recommendations for maximum holiday enjoyment, both in business and with family:
Do not use auto-reply telling people you’re out of the office for the holidays. Either respond, or let them sit until you return. If I send you an email, I don’t really care where you are or what you are doing.And as much as I want to keep work out of this writing, I cannot. Many people will be working, and this is an excellent time to set meetings, have meetings, make sales, and solidify relationships.
It’s the season, baby. Let it snow.
Go out and work in it.
Go out and play in it.
Have you taken time to sign up for my webinar bootcamp yet? Between December 12th and 16th I am going to give 5 webinars that are going to rocket you into 2012 because it’s information you can use. To give you an idea of what my webinars are usually like, I’d like to share two excerpts from webinars I hosted in the past. Play the videos now:
From “I Tweet Therefore, I Am”:
From “Deliver Value, A Cash Source Crash Course”:
To register for my webinar bootcamp today, click here.
Between December 12th and 16th I am going to give 5 webinars that are going to rocket you into 2012 because it’s information you can use. The minute you hear it you can take it out into the street and turn it into money!
On Monday I’m going to talk about how to take full advantage of 2012 in the new economy. Everything you need to know but didn’t really want to execute in a manner you could do it and feel comfortable with. I’m going to give you the comfort.
On Tuesday I’m going to talk about Cold Calling. I hate it, but you gotta make them. I’m going to teach you how to do it with a new approach and how to do it until you don’t have to do it anymore.
On Wednesday I’m going to talk about how to create a killer personal brand, something that will just not register on Google as the first full page, but one that will give you a reputation based in value.
On Thursday I’m going to talk about differentiate or die. How to really differentiate yourself from the people you hate, your competition. You won’t have to hate them anymore, they’ll hate you.
On Friday I’m going to take the whole hour and do unlimited Q&A. I’m going to gather the questions from the first four and then anything you want to ask, Andy Horner and I will be available to answer every singe one of your questions even if it takes 2 hours.
Anyone who signs up gets a bonus. Every single registrant will received recordings of our 3 biggest webinars from 2011. Delivering Value, A Cash Source Crash Course, How to Ask Powerful, Emotionally Engaging Questions, and I Tweet, Therefore I Am!
To register for my webinar bootcamp today, click here, or on the photo below.
Take full advantage of Cyber Monday all week long at Gitomer.com!
Visit Gitomer.com now.
Whenever I ask a leader how many people are in their group, they will respond with a number and the word team. “I have 17 people on my team.”
Sometimes they will say, “I am responsible for a team of 21.” I always like when a leader includes the word responsible in any statement because it indicates their thinking — and how they view their role as leader. A responsible leader.
I’ve been a business owner since the late 1960s. I’ve always considered myself a businessman rather than an entrepreneur. Probably because my dad was a businessman and my mom was a businesswoman, and most of our family friends were businesspeople. They all owned or operated “family businesses.”
As a result of those exposures, I’ve always considered my business a family business, and have always had members of my family involved in the business. I never felt that I had a team of people. I had (and still have) a family.
I don’t know of many leaders or business owners who define it this way. But I have found that by using “family thinking” rather than team thinking it’s a much more personal business, and I tend to take more family actions than corporate actions.
Here are 4.5 examples of “family thinking” in my business:
1. Benefits are based on what I would provide for my family. Health and dental insurance is provided. AAA Roadside Assistance is provided. Life insurance is provided. These are the same benefits I would give my children, so I give them to the rest of the family.
2. Everyone eats. When you go to the refrigerator in your home, you don’t leave a dollar for a soda. You just take it. It’s the same in my business. Food is free. And not just for our family – also for the family of people that service us. The copier repair person, the FedEx delivery person, and the plant lady. They all know there’s food at Buy Gitomer that they’re more than welcome to partake of.
3. Family celebrations. Birthdays and special occasions create opportunities for the family to gather (many are in separate offices all day) and have pizza or sandwiches to celebrate. It’s a relaxed time where people get to know each other as human beings, not just as co-workers.
4. Living benefits. Every employee is entitled to a free health club membership at the local YMCA. This serves two purposes. First is the opportunity for everyone in the company to get healthy and stay healthy. And second it’s part of my ongoing commitment to help the city of Charlotte.
4,5 The atmosphere is relaxed. We’re not a PC-company. People are responsible for their own productivity. People are responsible for their own hours. And people are responsible for their own tasks – without language or protocol getting in the way.
KEY POINT OF UNDERSTANDING: Whether you call your people a team or a family, as a leader you have a responsibility to create the internal atmosphere in your office or at your place of business. And I maintain that in a relaxed atmosphere, where people feel at home and can grab something to eat when they’re hungry, great morale and high productivity follow suit.
KEY ACTION TO TAKE: Assess the current condition of the people on your team. How do you think they feel about coming to work every day? And how do they interact with others? Ask yourself if there’s something you could do that would improve their feelings about the business and increase their productive time while they’re in your office or theirs. WARNING: You may have to spend a few more dollars to make this happen, but I promise you those dollars are well invested.
From my personal life experiences, here are 23.5 characteristics that I have discovered in other people that have led me to trust them:
1. To get trust, first give trust.
2. Surprise (genuine) helps leads to trust.
3. Trust grows slowly over time.
4. Giving value first leads to trust.
5. Questions that differentiate, especially in matters of money, lead to trust.
6. Competency and superior skill leads to trust.
7. Straight-forward truth leads to trust.
8. Creativity leads to trust.
9. WOW! leads to trust.
10. Giving trust leads to getting trust.
11. Superior knowledge and genuine help lead to trust.
12. Superior service leads to trust.
13. Understanding leads to trust.
14. Willingness to help leads to trust.
15. Truth and honest dealings lead to trust.
16. Respect and reliability lead to trust.
17. Desire to serve with a grateful heart leads to trust.
18. Dedication to serving and enlightening others based on heartfelt belief leads to trust.
19. Random acts of kindness and the desire to do the best job possible lead to trust.
20. Accurate advice over time and friendship without condition or expectation lead to trust.
21. Superior performance with passion over time leads to trust.
22. Dedication to personal excellence and mastery of a craft leads to trust.
23. Friendship based on respect, mutual admiration, truth, and fun leads to trust.
23.5 I trust myself first.
Study this list, and add to it. I hope it helps you become a more trustworthy person, and helps you find trustworthy people to connect with in life.
"The Hour a Day Entrepreneur is a GREAT way to look at, and approach, the entrepreneurial process. If you allocate an hour a day to getting ready for achievement, you'll eventually spend an hour a day taking achievement actions. I love this book and you will too. Buy it and begin learning the steps to earning your independence and your fortune."
~Jeffrey Gitomer
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It's 2012! Kick it into high gear! Join Jeffrey on Thursday and learn the lost secret of leadership. Discover the respect factor and how to earn it. Friday is all about Out-Valuing, Out-Performing, and Out-Selling the competition.
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