The Digital Science of Selling

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It’s 2014, and Jeffrey Gitomer keeps hearing the same old spiel when he’s out shopping. “The salesperson says, ‘Let me tell you a little about our product,’” says the business trainer and best-selling author. “Dude, I already Googled it. Tell me … [Continue reading]

Is It Satisfied Customers You’re After? NO! It’s Customer Loyalty or Nothing

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I’m sick of customer satisfaction. The worst companies in the world tout the fact that they won some satisfaction award. It’s not just a bad joke. It’s a pathetic statement. Every company is hoping that their customers will reorder. They’re hoping … [Continue reading]

Sales Words and Phrases to Avoid at All Costs!

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Create a new way to ask for the sale. My friend Mitchell Kearney is the best commercial photographer in this region. When shooting a subject he never says "smile". That's got to be a major obstacle if you're a photographer. He says it makes him more … [Continue reading]

Jeffrey Gitomer Featured in Forbes on Social Media

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One hundred years ago, some clown was sitting on the fence of his farm. He was grumbling about the fact that this new device called the phone was destroying communication and that he didn’t have time for it. If someone wants to talk to him, they will … [Continue reading]

Join My Free Webinar with Sally Hogshead Tomorrow

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There’s only one more day to sign up for your chance to sit in on a conversation between me and #1 Wall Street Journal/#2 NY Times Bestselling Author, Sally Hogshead. If you’ve ever wondered how you can stand out as a valuable member of your team at … [Continue reading]

Jeffrey Gitomer Sales Training – The “I Want to Think It Over” Objection

Here's a question I received recently: Jeffrey, Is there a case that sometimes people do just need to think it over? I bought a car a few months ago, my decision was to buy and I was happy - but sometimes you do just need to reflect, I still bought … [Continue reading]

There Are Fireworks Everywhere – Except in Sales

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It's 4th of July. All holidays carry with them the same sales stigmas: • No one is in the office. • Everyone is on vacation. • Everyone left early. • People aren't willing to meet with me until after the holiday. • I can't get anyone on the … [Continue reading]

Summer Teleseminar Special – Sales Training on Audio

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Over several years Jeffrey conducted quarterly telephone seminars on a wide range of sales, customer service, and self-improvement related topics. Each seminar consisted of a information-packed talk on the selected topic followed by a lively Q&A … [Continue reading]