Jeffrey Answers a Question about Cold Calling via Email | Sales Training

Pin It

RSS readers click here.

SALES TIP: Friendly beats professional every time. It’s always interesting to me to see the word professional when referring to salespeople or sales training. Maybe it’s just me, but I’d rather deal with a friendly person than a professional person, because I can get along with a friendly person, I can’t always get along with a professional person. And I want to like the people that I do business with. There’s a subtlety. You can act professionally, but when you speak, it should always be in a friendly manner. Be conversational rather than contrived – to me friendly is conversational. Professional is contrived.

Pin It


  1. I like the helpful information you provide in your articles.

    I’ll bookmark your weblog and check again here regularly.
    I’m quite certain I will learn lots of new stuff right here!
    Good luck for the next!

Speak Your Mind