Are You a Sales Rock Star, or Just a Member of the Band?

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When you hear a boss talk about their BEST salesperson, they often refer to him or her as a “rock star.” It’s the highest praise your boss can give someone on your team. Every salesperson aspires to be referred to in that manner, but very few make the grade. Many have the talent. Many get to the … [Read more...]

The Digital Science of Selling

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It’s 2014, and Jeffrey Gitomer keeps hearing the same old spiel when he’s out shopping. “The salesperson says, ‘Let me tell you a little about our product,’” says the business trainer and best-selling author. “Dude, I already Googled it. Tell me something I don’t know.” These days, customers enter … [Read more...]

Sales Words and Phrases to Avoid at All Costs!

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Create a new way to ask for the sale. My friend Mitchell Kearney is the best commercial photographer in this region. When shooting a subject he never says "smile". That's got to be a major obstacle if you're a photographer. He says it makes him more creative to ask his subject for a smile without … [Read more...]

Jeffrey Gitomer Sales Training – The “I Want to Think It Over” Objection

Here's a question I received recently: Jeffrey, Is there a case that sometimes people do just need to think it over? I bought a car a few months ago, my decision was to buy and I was happy - but sometimes you do just need to reflect, I still bought the car! Ben Here are my thoughts on this: When … [Read more...]

There Are Fireworks Everywhere – Except in Sales

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It's 4th of July. All holidays carry with them the same sales stigmas: • No one is in the office. • Everyone is on vacation. • Everyone left early. • People aren't willing to meet with me until after the holiday. • I can't get anyone on the phone. • It's a slow time of the year, I'd rather … [Read more...]

Summer Teleseminar Special – Sales Training on Audio

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Over several years Jeffrey conducted quarterly telephone seminars on a wide range of sales, customer service, and self-improvement related topics. Each seminar consisted of a information-packed talk on the selected topic followed by a lively Q&A with Jeffrey. You can get the complete audio … [Read more...]

You Don’t “Get” Respect, You “Earn” It. And You’ll Earn Sales!

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In 1978, Rodney Dangerfield burst onto the comedy scene claiming he “got no respect.” That theme earned him millions of laughs, and millions of dollars. The reason is the theme resonated with his audience, many of whom also got no respect. No respect from their employer, family members, or … [Read more...]

10.5 Rules At the Core of Your Sales Ability

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These 10.5 sales rules are at the core of your ability to understand and deal with the prospect. They are short, sweet, and powerful. 1. Make up (and rehearse) questions that make you different and help you gain important information. 2. Plan the conversation to include issues that concern the … [Read more...]