I’m satisfied with my present source… Why?

Knowing the reasons why an existing relationship is satisfactory will help you understand how to proceed. Here are the top 12.5 reasons your prospect likes the vendor he’s currently using... 1. Price or great deal (perceived value). 2. Quality of product/service. 3. Has a special business … [Read more...]

Measuring the ROI of Social Media?

There’s a Laugh, and a Joke. I got an (unsolicited) email offering a webinar to teach me about how to measure, and the importance of measuring, the ROI of social media. TOTAL JOKE. And a bad one at that. Social media, business social media, is running wild – with or without you. Your … [Read more...]

Follow Up or Follow Through?

The Real Test of a Successful Sales Professional. The average sale takes a matter of hours. And that's where 95% of sales training is focused. Not good. After a customer purchases, that's when USE of product or service begins, and that's where 95% of their time is spent. • What are you doing … [Read more...]

Your Publishing Success Awaits at AuthorConf

AuthorConf is a FREE Online Event from Dec. 6 - Dec. 14 Designed to Empower Your Success in Publishing. Join us as we bring together content marketers, sales, media and publishing professionals, promoters, publicists, aspiring authors and coaches to join more than 50,000 attendees from around the … [Read more...]

12.5 Rules to Observe to Maximize your Listening Skills…

1. Don’t interrupt. (But...but...but) 2. Ask questions. Then be quiet. Concentrate on listening to understand. 3. Prejudice will distort what you hear. Listen without prejudging. 4. Don’t jump to the answer before you hear the ENTIRE situation. 5. Listen for purpose, details, and … [Read more...]

Come BLAB with us!

Join me, Jennifer Gluckow, and Don The Idea Guy Monday, October 26, 2015 at 5:30pm Eastern for a LIVE video chat on the hot new social platform Blab.im. The three of us will be sharing ideas on how you can get better at sales by delivering value first, building an online reputation by posting … [Read more...]

Jeffrey Recommends: USB Memory Direct

  Do YOU deliver way beyond what you are selling? Jeff Levinson at USB Memory Direct called me the other day and he was offering me a free deal on custom flash drives. No obligation! And it turns out, there was no obligation! When somebody calls me on the phone and they want to sell … [Read more...]

CLOSING THE SALE: It’s not the close, it’s the open.

Can’t close a sale? It’s not because you need closing skills. It’s because you need selling skills. Or better stated relationship building skills, questioning skills, and communication skills. Every salesperson wants to know how to “close a sale.” Even more want to know why they can’t close … [Read more...]