Get Ready for the 4th Quarter During the Dog Days of Summer

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  The dog days of summer are the perfect time to prepare yourself to finish the year strong. Let Jeffrey tell you how to make customers love you, keep them coming back and tell everyone they know. • Loyalty. What is it? How do you get it? • 12.5 Principles of Customer Service • … [Read more...]

Set the Right Atmosphere When Your Customers Come to Visit | Sales Training

http://youtu.be/cwSRWmDd0SE Customers care about the feeling that they have when they enter your place of business for some kind of meeting. We just hosted a small conference for 15 of our customers. When they walked in the door at a prescribed time, 5:00 at night, the food was already on the … [Read more...]

Are You a Sales Rock Star, or Just a Member of the Band?

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When you hear a boss talk about their BEST salesperson, they often refer to him or her as a “rock star.” It’s the highest praise your boss can give someone on your team. Every salesperson aspires to be referred to in that manner, but very few make the grade. Many have the talent. Many get to the … [Read more...]

The Digital Science of Selling

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It’s 2014, and Jeffrey Gitomer keeps hearing the same old spiel when he’s out shopping. “The salesperson says, ‘Let me tell you a little about our product,’” says the business trainer and best-selling author. “Dude, I already Googled it. Tell me something I don’t know.” These days, customers enter … [Read more...]

Sales Words and Phrases to Avoid at All Costs!

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Create a new way to ask for the sale. My friend Mitchell Kearney is the best commercial photographer in this region. When shooting a subject he never says "smile". That's got to be a major obstacle if you're a photographer. He says it makes him more creative to ask his subject for a smile without … [Read more...]

Jeffrey Gitomer Sales Training – The “I Want to Think It Over” Objection

Here's a question I received recently: Jeffrey, Is there a case that sometimes people do just need to think it over? I bought a car a few months ago, my decision was to buy and I was happy - but sometimes you do just need to reflect, I still bought the car! Ben Here are my thoughts on this: When … [Read more...]

There Are Fireworks Everywhere – Except in Sales

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It's 4th of July. All holidays carry with them the same sales stigmas: • No one is in the office. • Everyone is on vacation. • Everyone left early. • People aren't willing to meet with me until after the holiday. • I can't get anyone on the phone. • It's a slow time of the year, I'd rather … [Read more...]

Summer Teleseminar Special – Sales Training on Audio

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Over several years Jeffrey conducted quarterly telephone seminars on a wide range of sales, customer service, and self-improvement related topics. Each seminar consisted of a information-packed talk on the selected topic followed by a lively Q&A with Jeffrey. You can get the complete audio … [Read more...]