Four Words: Winner. Whiner. Smart. Dumb. Pick Two!

QUESTION: What does smart selling mean to you? MY ANSWER: It doesn’t take as much brains as it does take understanding. So, I have created the perfect acronym to help you: S - SMILE. M - MAKE FRIENDS. A - Have the ATTITUDE of a WINNER. R - Take RELATIONSHIP ACTIONS. T - TAKE … [Read more...]

People don’t know what they have. It’s better than money.

I'm sure you've heard the expression, “Count your blessings.” I wonder how you interpret that. I wonder how you count them. I wonder how you take advantage of them. My biggest wonder is how grateful are you for your blessings. HERE’S AN IDEA: Re-look at your blessings from a different … [Read more...]

The Importance of Likability in Leadership | Jeffrey Gitomer

RSS readers click here for video. The Golder Rule of Leadership, and Life. DO THE RIGHT THING ALL OF THE TIME - Jeffrey Gitomer … [Read more...]

Getting ready to think! Are you ready? What are you thinking?

Here are 8.5 personal insights that will help you achieve some original thought, reaffirm some existing thought, and maybe even get rid of a few unwanted thoughts… 1. Identify your NOW feeling and state of mind. What’s up? Happy? Sad? Afraid? Mad? It’s important that your mind at least be … [Read more...]

It’s Time For Reflection | Part 2

Beyond sales, reflections are about people and moments and books that have impacted you. The lessons you have learned along the way. Things completed and things left undone. Your bucket list and the next thing to cross off. And, of course, your present situation and how you got there. While it's … [Read more...]

It’s Time For Reflection.

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Not the one you see in the mirror in the morning. I'm talking about a way bigger reflection than that. It's a reflection about time, accomplishment, achievement, and fulfillment. Life reflection. When I was cold calling in New York City, often making sales, but more often getting my head handed to … [Read more...]

The Sale Re-defined

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The key to mastering any kind of sales is switching statements about you – how great you are, and what you do – to statements about them. -Gitomer … [Read more...]

Are You Always Right or Wrong? Probably Right. Too Bad.

Why do salespeople always have to be right? Why do customer service people always have to be right?   When a customer calls and has a question, a concern, a complaint, or needs an answer, the first words out of your mouth set the tone for the transaction. And these words lay the foundation … [Read more...]

Win Now | A New Book from Jeffrey Gitomer – Available Only on Kindle

Thinking you will can put you in a positive position to help make it happen, but it doesn’t guarantee it. You also need to act on the goal. ~Jeffrey Gitomer, author of Win Now, a new book only available on Kindle, now available on Amazon! … [Read more...]