Easiest way to make a sale? Start at the top!

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If you’ve never been to the Guggenheim Museum in New York City you’re missing an exceptional experience and an incredible lesson in sales. When you enter this Frank Lloyd Wright designed building, you’ll be immediately amazed by the rotunda exposing the entire museum. Art is everywhere and a … [Read more...]

Get Ready for the 4th Quarter During the Dog Days of Summer

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  The dog days of summer are the perfect time to prepare yourself to finish the year strong. Let Jeffrey tell you how to make customers love you, keep them coming back and tell everyone they know. • Loyalty. What is it? How do you get it? • 12.5 Principles of Customer Service • … [Read more...]

Add Gitomer. Add Brand. Add Income.

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Are you are a sales professional, business owner, coach, consultant, or trainer looking to add additional streams of income? Have you ever wanted to deliver Jeffrey Gitomer’s training to your customers or your sales team? As a Gitomer Certified Advisor, you will be licensed to deliver and sell … [Read more...]

Set the Right Atmosphere When Your Customers Come to Visit | Sales Training

http://youtu.be/cwSRWmDd0SE Customers care about the feeling that they have when they enter your place of business for some kind of meeting. We just hosted a small conference for 15 of our customers. When they walked in the door at a prescribed time, 5:00 at night, the food was already on the … [Read more...]

Are You a Sales Rock Star, or Just a Member of the Band?

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When you hear a boss talk about their BEST salesperson, they often refer to him or her as a “rock star.” It’s the highest praise your boss can give someone on your team. Every salesperson aspires to be referred to in that manner, but very few make the grade. Many have the talent. Many get to the … [Read more...]

The Digital Science of Selling

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It’s 2014, and Jeffrey Gitomer keeps hearing the same old spiel when he’s out shopping. “The salesperson says, ‘Let me tell you a little about our product,’” says the business trainer and best-selling author. “Dude, I already Googled it. Tell me something I don’t know.” These days, customers enter … [Read more...]

Is It Satisfied Customers You’re After? NO! It’s Customer Loyalty or Nothing

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I’m sick of customer satisfaction. The worst companies in the world tout the fact that they won some satisfaction award. It’s not just a bad joke. It’s a pathetic statement. Every company is hoping that their customers will reorder. They’re hoping that their customers will spread the word about how … [Read more...]

Sales Words and Phrases to Avoid at All Costs!

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Create a new way to ask for the sale. My friend Mitchell Kearney is the best commercial photographer in this region. When shooting a subject he never says "smile". That's got to be a major obstacle if you're a photographer. He says it makes him more creative to ask his subject for a smile without … [Read more...]

Jeffrey Gitomer Featured in Forbes on Social Media

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One hundred years ago, some clown was sitting on the fence of his farm. He was grumbling about the fact that this new device called the phone was destroying communication and that he didn’t have time for it. If someone wants to talk to him, they will come meet him face to face. He would opine, “The … [Read more...]

Join My Free Webinar with Sally Hogshead Tomorrow

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There’s only one more day to sign up for your chance to sit in on a conversation between me and #1 Wall Street Journal/#2 NY Times Bestselling Author, Sally Hogshead. If you’ve ever wondered how you can stand out as a valuable member of your team at work or leverage the strengths of your … [Read more...]

Jeffrey Gitomer Sales Training – The “I Want to Think It Over” Objection

Here's a question I received recently: Jeffrey, Is there a case that sometimes people do just need to think it over? I bought a car a few months ago, my decision was to buy and I was happy - but sometimes you do just need to reflect, I still bought the car! Ben Here are my thoughts on this: When … [Read more...]