In My Own Words, and Their Own Words

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I have always been an avid, rabid, passionate, loyal Philadelphia sports fan.

MEMORY: On May 19th 1974, The Philadelphia Flyers played The Boston Bruins in game six of the Stanley Cup. The Flyers were ahead in the series 3-2, and if they won this game at home, they would take home their first Stanley Cup. I sat in row six of the upper deck just about at the red line.

HISTORY: That year the Flyers were 36-3-1. In the deciding sixth game of the Stanley Cup, 17,707 hockey fans went berserk when it was announced that Kate Smith would be singing God Bless America live instead of the National Anthem.

OUTCOME: It was by far the most emotional moment I’ve ever experienced at a sporting event. After Kate Smith sang, thousands of fans were crying, me included. The Flyers won the game one to nothing and a million Philadelphia fans attended the parade the next day. Watch Kate Smith’s version of Irving Berlin’s legendary God Bless America here.

What was your most emotional day at a sporting event?

Would you like to know the most emotional day from a great player’s perspective?

Brandon Steiner has collected the most amazing stories from the most amazing players in a series entitled, In Their Own Words.

Everything from goals, homeruns, and perfect games to fights, retirements, and events that shaped the sporting world. Take a look here.

Steiner is offering my followers a 20% discount. Use promo code GITOMER20 for 20% at checkout.

Jeffrey Gitomer is the author of twelve best-selling books including The Sales Bible and The Little Red Book of Selling. His new book, 21.5 Unbreakable Laws of Selling is now available as a book and an online course at For public event dates and information about training and seminars visit or email Jeffrey personally at

© 2014 All Rights Reserved. Don’t even think about reproducing this document without written permission from Jeffrey H. Gitomer and Buy Gitomer. 704/333-1112



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Guest blog: 8 Questions with New York Times Bestseller Joe Sweeney

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Check out this week’s guest post from my good friend, Brandon Steiner. In this post, Brandon shares details from his interview with bestselling author, Joe Sweeney, including the inspiration behind his new book Moving the Needle.

- Jeffrey


I was so excited this week to welcome my good friend, Joe Sweeney, to Steiner Sports to speak to the staff about his must-read new book, Moving the Needle, which was released this week.

For those of you that don’t know him, Joe is a New York Times Bestselling Author coming off of his first book, Networking is a Contact Sport. Joe is a master networker and one of the smartest guys I know.

Following his talk with the company, I had the chance to discuss in-depth about how to “Get clear, get free, and get going in your career, business, and life.”

Brandon Steiner: Who is this book for? And, why did you write this book? Joe Sweeney: I’ve done roughly 200 talks all around the world and I realized is that people were trying to figure out how did they move the needle and improve their performance in both their personal and professional lives.

BS: If I’m just a person that wants to get better, this is the book for me?

JS: I’ve noticed that everyone in their careers and in their personal lives have one of three issues. It’s:

  1. How do I get clear?
  2. How do I get free?
  3. How do I get going?

All of us get stuck. Part of the reason I think I could write this book is that there have been times in my life where I wasn’t free, I wasn’t clear and I didn’t know how to get doing.

I’ve researched what great performers have done in the business world and in the sports world, and I’ve tried to take nuggets from all of them into a book that will help people move the needle.

BS: You’re known for raising the bar ethically and your thinking processes. How can people be able to do that?

JS: I don’t think there’s any great secret. One of the great ways to operate ethically in business is treat people how you wanted to be treated. One of the things that Jeffrey Gitomer taught me is really how to create wow factor. Usually when I speak I ask people when was the last time they were wowed. Do they remember that? Do they remember how that made them feel? The question I usually ask them is, “If you remember how great that makes you feel, why wouldn’t you wake up and try to wow somebody everyday.

Every year I create a “Wow” budget. What things can I do and/or buy for people that will create a “Wow” experience?

As you talk about here at Steiner Sports, you try to find something personal and then do something memorable and people will never forget you and you’ve got a great vehicle here to change people’s lives.

BS: You’re a master networker. Why is networking like fishing?

JS: Usually what I tell people is networking is like hunting and great networkers are really great fisherman, not great hunters. How many times do we say to people that you’ve got to go hunt down a client? What’s interesting is that when you go hunt people down they do the same things that animals do-animals run when you hunt them down, people do, too.

So, when you think of good fisherman, what do they do? They survey the pond, they find out what type of bait the fish are biting on at what time of day and they go there and the fish take the bait.

You might say, Joe, that’s a great analogy, but how do I make that work in the business world? I will say that the next networking event that you go to if you want to go from a hunter to a fisherman do this: pretend you’re the host. Even when you’re not because what does the host of a part do- their number one objective is to try to make you feel comfortable by connecting others.

You might say, “Hey Brandon, do you know Michelle over here? You’re both in the sports business.” All of a sudden what happens is that there’s an energy being sent out and people think you’re a great connector, so they’ll come to you.

Here’s the other thing I say, when you go to networking events, people have a pit in their stomach. If you really examine that ask yourself where’s your focus…it’s usually on you. If you can tell pretend that you’re the host, it instantly takes the anxiety out of networking.

BS: What’s the biggest takeaway from Moving the Needle?

JS: I think the final chapter- it’s about putting it all together in your life. When you become free, clear and get going what you realize as Copernicus said, “You’re not the center of the Universe.”

If you can help other people get what they want in life, you can do anything. Part of that process is clarity, freedom, and having the tools to get going. Then you’ll realize you’re not in business, like I said today, at Steiner Sports you don’t sell anything, you just help people get what they want by reliving great moments in time for them.

BS: You spoke to some Navy SEALs last week. What was that like?

JS: One of the struggles that the Navy SEALs have is their transition from intense training to civilian life. So, the Navy SEALs have put together a program in cooperation with the Honor Foundation to help them in transition.

One of the things that I do, as well as other faculty members, is we help the SEALs on transitional skills. One of the things that’s really interesting is I have had a chance to get close with them and watch how they train. I talk about the experience in the book and I think there are so many lessons that we can learn about laser focus and how to be prepared. Most of us think we get up everyday at work and we’re prepared, but what’s interesting with the Navy SEAL training is that less than 1% of the people that try to become Navy SEALs become Navy SEALs. But, their mindset [going in] is that everyone thinks they’re ready to become a Navy SEAL; they just have to work at it. That’s not true. This whole idea about being prepared and being laser focused- if you look at what they do is they are willing to ultimately die to protect our liberties and freedom and I am just grateful that they’re there.

BS: Word Association – Coaching.

JS: Coaching is critical. If anyone wants to perform at a high level and stay there consistently you need coaching. Think of Tiger Woods, Michael Jordan…every single person on the walls of this building has had coaching. I think one of the benefits of coaching is that it really helps us get clear on what it is we have to improve on.

I love using the example of a golf lesson. I ask, “Have you ever had a lesson?” They say, “Yeah.” Then I ask, “Have you ever videotaped your golf swing?” People say, “Yeah.” When I ask them, “What have you learned?” most people will say that they thought they had this beautiful swing and then they see themselves in this video and they see this herky-jerky swing. So, coaching will help you mirror what it is you’re doing and will help you improve whatever it is you want to do.

BS: Networking.

JS: Networking is a place we go to give and not get. Part of the whole first book was to re-frame what networking is about. It’s really about serving others.

BS: Moving the needle.

JS: Moving the needle is about performance and people say, “What’s the needle?” It’s really ourselves and who we are and what we’re about. Part of this book is a system is to improve everyday.

BS: Sports.

JS: Sports is an arena that can take all of us to another level. It’s action-filled, it’s a place for camaraderie and one of the things that I’ve noticed about sports is that the whole experience gets indelibly etched into our psyche.

Let’s do this: what sport did you play in high school or college?

BS: Basketball.

JS: Did you play in high school?

BS: I played.

JS: Do you remember your best game?

BS: Of course.

JS: Do you remember how many points you scored? How many rebounds you had? My wife will say, “How the heck do you guys know that?” I think what happens in sports is that its about creating special moments in time. That best game of your high school career, you got all juiced up and you performed. I think that gets sketched into our subconscious and you can talk about that 40 years later, what you did at that great high school game.

It’s like playing your greatest round of golf. You know every shot you took because sports take you to another level where you perform physically and mentally. You’ve got to be laser-focused and that’s something you don’t forget.

BS: It is amazing the correlation between sports, life and business.

Bonus question – How important is goal-setting? You seem to have some interesting takes on goal-setting.

JS: I’ve studied goal-setting my whole life and it’s a great thing, but I think so many of us are focused on accomplishing the goal and we put together in the book a five-step process of goal-setting. The most important stage of this is Stage 2 where you ask yourself, “Why?” Why is it that you want to do whatever it is that you want to do?

The purpose of this is not so much to accomplish the goal, but it’s really to help you find meaning and purpose in everything you do. A key point to that is asking why. Why do you do this? Why do we get up everyday and come to Steiner Sports? If you can create a big enough why it makes life that much more fun

BS: Thank you, Joe.


To find where to purchase a copy of Joe’s book, Moving the Needle, click here.

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